Return Policy
At Hojicha Wholesale, we take pride in the quality and freshness of our products. To ensure the safety of our supply chain and maintain strict food safety standards, all sales are final.
Due to the consumable nature of our goods, we do not accept returns, exchanges, or issue refunds once an order has been fulfilled and delivered.
Damaged Goods & Transit Issues
In the rare event that your order arrives damaged or tampered with during transit, you must file a claim directly with the transport company responsible for delivery. Hojicha Wholesale is not liable for damages caused by the carrier after the order has left our facility.
25th of July 2026