Privacy Policy

Last updated: [19th of October 2024]

Welcome to hojichawholesale.eu (“we,” “us,” or “our”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make use of our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Data

While using our website, we may ask you to provide certain personally identifiable information, including but not limited to:

  • Contact Information: Name, email address, phone number.

Usage Data

We may also collect information on how the website is accessed and used (“Usage Data”). This may include:

  • IP address
  • Browser type and version
  • Pages visited
  • Time and date of your visit
  • Time spent on pages
  • Device identifiers

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information.

2. How We Use Your Information

We use the collected data for various purposes:

  • To Provide and Maintain Our Service: Ensure the website functions correctly and provide the services you request.
  • To Process Transactions: Manage payments, orders, and account administration.
  • To Communicate With You: Respond to inquiries, provide customer support, and send updates.
  • To Improve Our Website: Analyze data to enhance user experience and optimize our services.
  • To Comply With Legal Obligations: Meet regulatory requirements and enforce our legal rights.

3. Legal Basis for Processing Personal Data

If you are from the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the data we collect and the context in which we collect it:

  • Consent: You have given us permission to do so.
  • Contract Performance: Processing is necessary for the performance of a contract with you.
  • Legal Obligations: Compliance with a legal obligation.
  • Legitimate Interests: Processing is in our legitimate interests and not overridden by your rights.

4. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

5. Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

6. Your Data Protection Rights (EEA Residents)

If you are a resident of the European Economic Area, you have certain data protection rights:

  • Access: The right to access and receive a copy of your personal data.
  • Rectification: The right to request correction of inaccurate or incomplete data.
  • Erasure: The right to request deletion of your personal data under certain conditions.
  • Restriction: The right to request restriction of processing your personal data.
  • Objection: The right to object to our processing of your personal data.
  • Data Portability: The right to receive your data in a structured, commonly used format.

To exercise these rights, please contact us using the contact information provided below.

7. Disclosure of Data

We may disclose your personal data in the following situations:

  • Business Transactions: If we are involved in a merger, acquisition, or asset sale.
  • Legal Requirements: To comply with legal obligations or respond to valid requests by public authorities.
  • Third-Party Service Providers: Who perform services on our behalf (e.g., payment processors, shipping companies).

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

8. Third-Party Links

Our website may contain links to other sites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

9. Cookies Policy

We use cookies to personalize content, provide social media features, and analyze our traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

10. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you become aware that a child has provided us with personal data, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

By using our website, you acknowledge that you have read and understood this Privacy Policy.